Privacy Policy

Effective Date: 20/08/2026

Shalby Limited, acting through its medical devices division, Shalby Tech (“Shalby“, “we“, “our” or “us“), is committed to protecting the privacy of every individual who visits or interacts with www.shalbytech.com (“Website”). This Privacy Policy explains how we collect, use, disclose, store and otherwise process personal information through the Website.

By accessing or using the Website or by voluntarily submitting your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and processing of your personal information in accordance with this Privacy Policy and applicable law.

1. Scope

This Privacy Policy applies to all visitors and users of the Website, including customers, prospective customers, healthcare professionals, distributors, business partners, suppliers, job applicants and other individuals who interact with us through the Website. This Privacy Policy applies only to information collected through the Website and does not apply to information collected through any offline channels unless specifically stated.

2. Information We Collect

We may collect personal information that you voluntarily provide through the Website, including your name, email address, telephone number, postal address, city, state, country, organization or business name, designation, professional qualifications, employment-related information, business information, tax or registration details, documents, correspondence and any other information that you choose to provide through enquiry forms, contact forms, registration forms, career applications, distributor or business partner applications, or any other communication submitted through the Website.

We may also automatically collect certain technical information when you access or use the Website, including your Internet Protocol (IP) address, browser type, operating system, device identifiers, pages visited, date and time of access, referring website, browsing activity, cookies and similar technologies, and other technical information generated during your interaction with the Website.

3. Purpose of Processing

We may process your personal information for responding to your enquiries, providing information regarding our products and services, evaluating employment applications, assessing prospective distributors, dealers, channel partners and other business relationships, processing requests submitted through the Website, communicating with you, improving the functionality, security and performance of the Website, administering and maintaining the Website, conducting analytics, complying with legal and regulatory obligations, preventing fraud, protecting our legal rights and interests, establishing, exercising or defending legal claims, and for any other purpose for which the information has been provided or as otherwise permitted under applicable law.

4. Consent

Where personal information is voluntarily submitted through the Website, you consent to its collection, use, storage and processing for the purposes described in this Privacy Policy. Where processing is based on your consent, you may withdraw your consent at any time by contacting us using the details provided below. Withdrawal of consent shall not affect the lawfulness of any processing carried out prior to such withdrawal and may limit our ability to respond to your request or provide the requested services.

5. Disclosure of Personal Information

We may disclose your personal information to our employees, affiliates, group companies, consultants, professional advisers, service providers, information technology vendors, recruitment agencies, logistics partners, distributors, auditors and other authorized third parties strictly on a need-to-know basis for the purposes described in this Privacy Policy.

We may also disclose personal information where required by applicable law, regulation, judicial order, governmental authority or regulatory authority, or where such disclosure is necessary to protect our rights, property or safety, prevent fraud, enforce our legal rights, or establish, exercise or defend legal claims.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

6. Cookies and Similar Technologies

The Website may use cookies, web beacons and similar technologies to improve user experience, analyse Website traffic, understand user preferences, maintain Website security and enhance Website functionality.

You may modify your browser settings to refuse or disable cookies. However, disabling cookies may affect certain features or functionality of the Website.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal, regulatory, accounting or reporting obligations, to resolve disputes, enforce our legal rights or as otherwise permitted under applicable law. Upon expiry of the applicable retention period, personal information shall be securely deleted, anonymized or otherwise disposed of in accordance with our internal policies and applicable law.

8. Data Security

We maintain reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss or destruction. While we strive to protect personal information using commercially reasonable measures, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 and the rules framed thereunder, you may have the right to request access to your personal information, seek correction or updating of inaccurate or incomplete information, request erasure of personal information where legally permissible, withdraw consent where processing is based on consent, nominate another person to exercise your rights where permitted by law, and seek redressal of grievances relating to the processing of your personal information.

Requests relating to your personal information may be submitted using the contact details provided below.

10. Cross-Border Transfer of Personal Information

Where necessary for our business operations or otherwise permitted under applicable law, your personal information may be processed or stored outside India by Shalby, its affiliates or authorized service providers. Any such transfer shall be carried out in accordance with applicable legal requirements and appropriate safeguards.

11. Third-Party Websites

The Website may contain links to third-party websites or platforms. Such websites operate independently and are governed by their own privacy policies and practices. Shalby is not responsible for the privacy practices, content or security of any third-party website, and users are encouraged to review the applicable privacy policies before providing personal information.

12. Children’s Privacy

The Website is intended for use by adults, including healthcare professionals, customers, distributors, business partners and job applicants. It is not directed towards children, and we do not knowingly collect personal information directly from children through the Website. If we become aware that personal information relating to a child has been collected in violation of applicable law, we shall take reasonable steps to delete such information.

13. Changes to this Privacy Policy

We reserve the right to amend or update this Privacy Policy from time to time to reflect changes in applicable law, business practices or operational requirements. The revised Privacy Policy shall become effective upon publication on the Website. Your continued use of the Website after such publication constitutes your acceptance of the revised Privacy Policy.

14. Grievance Redressal

If you have any questions, concerns or grievances regarding this Privacy Policy or the processing of your personal information, you may contact our designated Grievance Officer.

Grievance Officer: [●]
Email: [●]
Telephone: [●]
Address: 

We shall endeavour to address grievances within the timelines prescribed under applicable law.

15. Contact Us

For any questions regarding this Privacy Policy or our privacy practices, you may contact us at:

Shalby Tech
Shalby Limited
1115 Windfield Way,El Dorado Hills, CA 95762

Email: info@shalby.us
Telephone: +1 916 355 7127

16. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at Ahmedabad, Gujarat.